If I install Adobe Creative Cloud, the entire machine slows to an absolute crawl and crashes randomly. I have a 2019 MacBook Pro with a 2.3GHz, 8-core Intel I9 running 32G of RAM.
Just an update on my issues with Photoshop Elements and Creative Cloud:Įvery time I try to open my copy of 2021 Photoshop Elements, I get the message that "there's a problem with Creative Cloud" and that I should "reinstall Elements." If I ignore the message two or three times, I can eventually get Photo Editor to accept the image(s) I'm trying to open after which I can edit my photos and save the changes.īut I shouldn't have to fight the software to be able to use it. We ought be able to use a desktop version of Photoshop or InDesign without any recourse to a CC app that compromises our hardware and puts our data at risk. I cannot see any justification for the mandatory use of CC for those who wish to use single install, single computer versions of their apps (apps which we have all paid for via our subscription fee). I certainly wouldn't like to be having to rely on this software for my livelihood. I cannot believe that a company like Adobe with such a professional reputation, is compromising its user base in this way. The system hasn't crashed but I can tell that something isn't right under the hood.Īs others have commented repeatedly: this is unacceptable. I can't believe this is happening on what is to all intents a brand new machine. I installed CC and guess what? CPU running at 100%, fans blasting out at me even when I'm doing nothing with Adobe apps.
I'm sittting on 64GB of RAM which ought to be more than enough for the keen amateur projects I work on.
Buut I now have Mac OS 11.6.2 Big Sur installed, along with a dual processor and GPU upgrade. My opinion has hardened considerably because I was willing to concede that perhaps the issue lay with my older MacOS or hardware spec. In my opinion, CC is a deeply flawed piece of software that is unfit for its purpose. In the six months that followed, my machine did not crash once.Īs I said to Adobe Support, please do not try to deny my experience or try to persuade me that this was all the fault of some other anonymous program which just happened to alleviate coincidentally when I removed CC. I uninstalled all Adobe apps, eradicated CC from my Mac and hey presto, the problem stopped. Only when stumbling across a thread like this did the penny drop. I spent God knows how long trying to get to the bottom of this issue, never thinking it could be caused by CC. Creative Cloud would cause my system to go into kernel panic and crash a dozen times a day. I have a Mac Pro on which I was running High Sierra 10.13. I appreciate you are trying to defend the company but unfortunately, it's indefensible.